Frequently asked questions.

Do you ship outside of the US?

Currently we only ship within the United States but that should be changing soon enough.

Where is my order?

If you have not received a status update yet, please be patient as we are a home-based husband and wife team doing everything ourselves. However, if there is a concern you’re welcome to reach out on our contact page.

Can you tell me more about permanent jewelry?

Permanent jewelry is a true expression of who you are. Made without clasps, our high-quality pieces fit perfectly into your life. Each welded link creates a smooth fit that highlights your unique style. Ideal for stacking or standing out, our jewelry represents your connections and experiences. Enhance your look with bold designs.

How do I place a bulk order of custom patch hats?

First, thank you for choosing us for your patch hat needs! Secondly, it is a very simple process, but you can find all the info on our custom orders page. If you are still having trouble, please email us at mghandcrafted@outlook.com

Do you sell just patches without hats?

Absolutely! Patches are super fun and are for so many things other than just hats! If you are looking for a custom patch order, please reach out through our contact page or email us at mghandcrafted@outlook.com

What is the best way to clean my hat?

We recommend hand washing your patch hats or putting them in the dishwasher using a hat washer cage.

I sent a custom request or contact form but haven’t heard back yet. when will I be contacted?

Firstly, let me say thank you for reaching out! It’s been our experience that our email responses often get sent to the spam folders, we know this can be frustrating but check in that folder first and if you haven’t heard back within three days you can try again or reach out through our IG @metalangrain